Friday, July 14, 2006

Pachinko mails and the flow of information

Originally uploaded by nghikr.
Oftentimes the flow of information, what passes for communication, in today's enterprise resembles the semi-controlled tumbling of a pachinko balls as it makes it way to the bottom of the game board.

Pachinko mails emanate from one who believes person A is responsible for a task and sends a suitable communication; person A 'knows' person B is responsible but believes person C should be aware of the information and so it goes on until the information eventually gets to person Z or ZZ or ZZZ - who may or not take action.

No comments: